Refund & Cancellation Policy

You can request cancellation:

• Before the outlet accepts the order
• Immediately after placing the order (subject to outlet approval)

Once food preparation has started, cancellation may not be possible.

Refunds may be issued when:

• The outlet cancels the order
• Items are unavailable
• Payment was taken but the order was not delivered
• Wrong/poor-quality items were delivered (verified case)

No refund will be provided for:

• Personal taste preferences
• Wrong delivery address provided by user
• Delays caused by weather or traffic
• Outlets without delivery services

• 3–7 working days for online payments
• As per bank/payment gateway policy

For refund requests, write to:

support@afc.com

We will coordinate with the respective American Fried Chicken outlet to resolve the issue.

• Deliveries are handled by the American Fried Chicken outlet team directly
• Delivery availability and radius depend on the outlet
• Delivery estimates may vary due to traffic, weather & order volume
• Delivery charges (if applicable) will be shown before checkout
• Dine-In & Takeaway are available where supported by the outlet